DELIVERY & RETURNS
WHAT ARE THE SHIPPING CHARGES?
Our standard shipping charge is £4.50 per order. All UK orders will be shipped via Royal Mail or DPD, and require a signature upon delivery. Orders are processed as quickly as possible usually within 48 hours and are sent during normal business hours.
HOW DO I RETURN OR EXCHANGE AN ITEM?
We are happy to refund or exchange purchases within 14 working days from receipt.
Only unused products in original condition will be refunded. We will refund the paid amount with the exception of any shipping charges that were applied to your order.
We don’t refund shipping fees incurred for the return itself.
Please contact us if you wish to return a purchase.
HOW LONG DOES IT TAKE FOR MY ORDER TO ARRIVE?
We aim for your order to leave Spicer and Wood within 48 hours. The lead time for delivery is usually within 3 - 5 working days. You will be emailed a tracking number once we have posted your item(s).
DO YOU SHIP INTERNATIONALLY?
Yes, we do! Please email us for a shipping quote.
Please note; you may be charged for local import duties and customs charges on the arrival of the goods in your country, this is out of our control.